ProDial is an telemarketing web based predictive dialer system based on Linux. Focused to be a full call center suite system that just works.
Major Features:
- Inbound, Outbound and Blended call handling
- Outbound agent-controlled, broadcast and predictive dialing
- Web-based agent and system administration
- Ability to have agents operate remotely
- Integrated call recording
- Integrated web based VtigerCRM
- Three-Way calling within the agent application
- Scheduled Callbacks: Agent-Only and Anyone
- Scalable to hundreds of seats
- Full USA, UK and Canada call compliance
- Ability to use standard Telco lines and VOIP trunksOut of the box support for Sangoma and Digium cards